At monkey88, we take your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you have over your information as a player on our Malaysia online gaming platform.
All personal data held by monkey88 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel only, with strict access control and audit logging.
monkey88 does not sell, rent, or trade your personal data to unaffiliated third parties for commercial purposes. Data sharing with third parties is limited to service providers necessary to operate the platform and to comply with legal obligations.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by monkey88. Requests may be submitted to [email protected] and will be responded to within a reasonable timeframe.
monkey88 collects only the personal data that is necessary for account operation, regulatory compliance, and service delivery. We do not collect data beyond what is required for the identified purposes.
Personal data is retained only for as long as required for the purposes for which it was collected, or as required by applicable laws and regulatory obligations. Data no longer required is securely deleted or anonymised.
monkey88 uses cookies and similar technologies to operate the platform, remember your preferences, and analyse usage. You can manage your cookie preferences through your browser settings. Essential cookies cannot be disabled without affecting platform functionality.
This Privacy Policy ("Policy") describes how monkey88 ("monkey88", "we", "us", "our") collects, uses, discloses, and protects the personal data of individuals ("you", "your", "Player") who access or use the monkey88 online gaming platform accessible at monkey88.win (the "Platform") and all related services.
monkey88 is committed to protecting your privacy and handling your personal data responsibly in accordance with applicable data protection laws. By registering an account on or using the monkey88 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy.
For the purposes of this Policy, monkey88 acts as the data controller in respect of personal data collected from players using the Platform. The data controller is responsible for determining the purposes and means by which your personal data is processed. All data protection enquiries, subject access requests, and complaints should be directed to monkey88 via the contact details provided in Section 17 of this Policy.
monkey88 collects the following categories of personal data from players:
3.1 Identity Data
3.2 Contact Data
3.3 Financial Data
3.4 Technical Data
3.5 Usage Data
3.6 Communications Data
monkey88 collects personal data through the following means:
monkey88 uses the personal data it collects for the following purposes:
monkey88 processes your personal data on the following legal bases:
monkey88 does not sell your personal data. We may share your data with the following categories of recipients for the purposes described in this Policy:
All third-party service providers engaged by monkey88 are bound by contractual data protection obligations consistent with the requirements of this Policy.
The monkey88 Platform is primarily designed to serve players in Malaysia, and personal data is generally processed within the region. In certain circumstances, personal data may be transferred to, stored in, or processed by service providers or infrastructure located outside Malaysia. Where such transfers occur, monkey88 takes appropriate measures to ensure that your personal data is protected to a standard consistent with applicable data protection law, including by implementing contractual safeguards with the relevant recipient entities.
monkey88 retains personal data for as long as is necessary for the purposes described in this Policy, or as required to comply with applicable legal and regulatory obligations. In practice:
Upon expiry of the applicable retention period, personal data is securely deleted, destroyed, or irreversibly anonymised.
monkey88 uses cookies and similar technologies (including local storage and session tokens) on monkey88.win for the following purposes:
You can manage or delete cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform, but some features may function differently. Note that blocking all cookies will prevent you from logging in to your monkey88 account, as session management depends on essential cookies.
With your consent, monkey88 may send you promotional communications about bonuses, new games, special events, and other offers relevant to the Platform. These communications may be sent via email or SMS to the contact details registered on your account.
You may withdraw your consent to receive marketing communications at any time by contacting [email protected] or by following the unsubscribe instructions included in any marketing email. Withdrawal of consent will not affect any processing carried out prior to withdrawal, nor will it affect the processing of your data for non-marketing purposes.
monkey88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction, including:
While monkey88 takes all reasonable steps to protect your data, no method of internet transmission or electronic storage is entirely secure. You are encouraged to use a strong, unique password for your monkey88 account and to enable two-factor authentication where available.
Subject to applicable law, you have the following rights in relation to your personal data held by monkey88:
To exercise any of these rights, please contact monkey88 at [email protected]. We will respond to your request within a reasonable period and will require identity verification before processing certain requests.
The monkey88 Platform is strictly restricted to individuals aged 21 and above. monkey88 does not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under the minimum age, the relevant account will be immediately closed and all associated data will be deleted in accordance with our data retention procedures. If you believe a minor has registered an account on the Platform, please contact us immediately at [email protected].
The monkey88 Platform may contain references to affiliated services or third-party game providers. monkey88 is not responsible for the privacy practices of third-party websites or services that may be accessible through or referenced from the Platform. This Policy applies solely to data collected and processed by monkey88 in connection with the Platform. We encourage you to review the privacy policies of any third-party services you engage with.
monkey88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. Material changes will be communicated to registered players by email or by a prominent notice on the Platform prior to the effective date of the change. The most current version of this Policy is always accessible at monkey88.win/privacy-policy. Continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by monkey88, please contact our data protection team:
We are committed to resolving privacy concerns promptly and transparently. If you are not satisfied with the resolution of a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
Play with confidence knowing your data is secured with bank-grade encryption. If you have any privacy questions before playing, our support team is here daily from 09:00–01:00 MYT.
21+ only · Bank-grade data security · 256-bit SSL encryption